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UAE
Same Day Collection Dubai - Free
Excluding Fridays! Cut-off order time for Click & Collect is 4pm. Collections are between 2pm-6pm Saturday -Thursday . Friday is a no collection Day. Please allow 1-2 hours after ordering to collect your order from our warehouse. If you place your order after 4pm Sun-Thu, it will be available the following day. Only available for card payments.
Pickup Address: Warehouse 20, Street 7b Al Quoz Industrial Area 4 DUBAI United Arab Emirates
Same Day Delivery Dubai - Free
Excluding Fridays! Cut-off order time for Same Day Delivery is 4pm. Available Saturday - Thursday, Friday is a no delivery day. We will deliver between 2pm-8pm on these days. If your order is placed after 4pm, it will be delivered the following day between 2pm-8pm.
Free Express Aramex Delivery (1-3 days)
Up to 1pm, We will dispatch your order on a 'next working day' delivery service with Aramex, 6 days a week excluding Fridays. However, in light of COVID-19 restrictions, please anticipate it could take 1-3 working days to arrive. Please fill in your complete address with house number, street and a working telephone number to speed up your delivery.
Our service provider, Aramex, operates 6 days a week. Friday is a no dispatch or delivery day. There is a 20 AED charge for delivery for orders under 298 AED.
International Delivery, Duties & Taxes
Cash on Delivery (3-4 Days) - 40 AED
SAUDI ARABIA & KUWAIT.
DHL Express Delivery (3-5 working days) - 30 AED
Cash/Card on Delivery (3-5 working days) - 60 AED
LEBANON
Cash on Delivery DHL (3-5 Days Delivery) - 50 AED
DHL Express Delivery (3-5 Days Delivery - 30 AED
The cash collection will be in Lira based on the USD exchange rate at the payment day.
Check the rate by clicking on www.lirarate.com
QATAR
DHL Express Delivery (10-15 working days) - 50 AED
UK, EUROPE, US, AUSTRALIA
DHL Express Delivery (2-3 working days) - 30 AED / £7 / €8 / $9
WORLDWIDE
DHL Express Worldwide Delivery (3-5 Working days) - 30 AED / $9
We want to ensure you are always happy with your TGM products. As such, we offer returns up to 14 days after we receive your items. Please note that we can only accept returns for unworn items, returned with the tags on in the bag they were shipped in. We will issue the refund within 48 hours of receiving the goods, the refund may take 5-7 days to reach you, depending on your banks processing times.
If your original payment method was cash on delivery, we can offer a store credit for the original amount.
Please process your free return here: https://www.appthegivingmovement.com/returns
INTERNATIONAL RETURNS - 14 Days
We can only offer store credit for any items returned internationally upon receipt. For international returns we can accept a return request up to 14 days after the delivered date, you will need to return the goods back to us with your own courier. To ship an item back to The Giving Movement please:
EXCHANGES
If you would like to switch your item/s, the easiest way to do this is to return your products through the process above and make a new order.
If you have any additional questions, please contact us at team@thegivingmovement.com.
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