Duties & Taxes
For all local and international deliveries, all duties and taxes are paid for by us before shipping for hassle free deliveries!
Free Express Aramex Delivery (1-2 days)
Up to 1pm, We will dispatch your order on a 'next working day' delivery service with Aramex, 6 days a week excluding Fridays. However, in light of COVID-19 restrictions, please anticipate it could take 1-3 working days to arrive. Please fill in your complete address with house number, street and a working telephone number to speed up your delivery.
Our service provider, Aramex, operates 6 days a week. Friday is a no dispatch or delivery day. There is a 20 AED charge for delivery for orders under 298 AED.
Cash on Delivery (3-4 Days) - 40 AED
SAUDI ARABIA, KUWAIT, OMAN, BAHRAIN
DHL Express Delivery (3-5 working days) - 30 AED
Cash/Card on Delivery (3-5 working days) - 60 AED
DHL Express Delivery (7-10 working days) - 80 AED
UK, EUROPE, US
DHL Express Delivery (2-3 working days) - 30 AED / £7 / €8 / $9
DHL Express Worldwide Delivery (3-5 Working days) - 30 AED / $9
FREE UAE RETURNS - 14 Days
We want to ensure you are always happy with your TGM products. As such, we offer returns up to 14 days after your receive your items. Please note that we can only accept returns for unworn items, returned with the tags on in the bag they were shipped in. We will issue the refund within 48 hours of receiving the goods, the refund may take 5-7 days to reach you, depending on your banks processing times.
If your original payment method was cash on delivery, we can offer a store credit of the original amount.
Please process your free return here: https://thegivingmovement.returnscenter.com/
INTERNATIONAL RETURNS - 14 Days
Returns outside of the UAE can be a little challenging. We offer store credits for any items returned internationally upon receipt. For international returns we can accept a return request up to 14 days after the delivered date, you will need to return the goods back to us with your own courier. To ship an item back to The Giving Movement please:
If you would like to switch your item/s, the easiest way to do this is to return your products through the process above and make a new order.
If you have any additional questions, please contact us at firstname.lastname@example.org.